A newer video card driver may resolve the issue. Your video board driver(s) may be out of date. Make sure your computer meets the system requirements: If the issue returns right away you will obviously have to remove them again.) (If it does resolve your issue, you can try reloading your preferences because sometimes, restoring preferences does not bring back the issue. This Knowledge Base article explains how: It is recommended that you save your preferences and attempt a reset to see if this resolves your issue. If it's happening to different projects, the issue you are experiencing could be caused by a minor corruption of the preferences. If it's over 20 MB, we can create a space for you in our FileCloud secure file transfer site.
to create a *.zip file and attach it to a support case, so we can test it on our computers.
If you then think your issue is related to your project, you can use Project ► Project Packager. Solution DetailsTo determine if you are getting this issue for a particular file/project, please try working on one of the projects that come with Altium Designer like Bluetooth_Sentinel.PrjPcb found in C:\Users\Public\Documents\Altium\\Examples\Bluetooth Sentinel and see if you have the issue, when that is the only project that is open.
This article provides information that you can use to resolve an issue with crashing and to collect the information we may need, to be able to help you.
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